Effective Date: 06 October 2025
Multipool Engineering Ltd (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, or communications.
By accessing and using our website, you acknowledge and consent to the collection and use of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect the following categories of personal information in connection with our business operations:
- Personal Identification Information: This includes your name, email address, telephone number, company name, and any other contact details you provide when requesting information or interacting with our services.
- Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and referral sources. This data helps us improve the functionality and performance of our website.
- Cookies and Similar Technologies: We use cookies and similar technologies to track activity on our website and enhance user experience. Cookies are small data files stored on your device that allow us to remember your preferences. You have the option to turn off cookies via your browser settings, although this may affect your experience on the site.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Providing Services: To respond to inquiries, fulfill service requests, and provide consultation and support related to our electromechanical services for swimming pools.
- Communication: To send updates, newsletters, offers, and marketing materials (where you have opted in) about our services. You may opt out of receiving marketing communications at any time.
- Improving Website and Services: To monitor and analyze website usage, improve site functionality, optimize performance, and enhance user experience.
- Compliance with Legal Obligations: To comply with legal requirements, enforce our terms of service, and protect our rights and the safety of our users.
3. How We Share Your Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors and service providers who assist in operating our website, providing services, and performing business-related functions (e.g., hosting services, email communications, customer support).
- Legal Compliance: We may disclose your information if required to do so by law, regulation, or legal process, or if we believe disclosure is necessary to protect our legal rights or comply with a judicial proceeding, court order, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership.
4. Data Security
We employ commercially reasonable technical, administrative, and physical measures to safeguard your personal information. While we take steps to protect your data, no security system is entirely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
As a data subject, you have the following rights under applicable data protection laws:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You may request the correction or update of inaccurate or incomplete information.
- Erasure: You may request the deletion of your personal information, subject to legal or contractual obligations.
- Objection: You may object to the processing of your data under certain circumstances, such as processing based on legitimate interests.
- Withdraw Consent: If we are processing your information based on your consent, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the information provided in the Contact Us section below.
6. Cookies
We use cookies and similar tracking technologies to collect data that helps us improve our website and enhance your browsing experience. Cookies enable us to remember preferences, track user behavior, and optimize website performance.
You may configure your browser settings to manage or block cookies. However, please note that disabling cookies may limit certain features of the website.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page, accompanied by an updated “Effective Date”. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Multipool Engineering Ltd
48 Meli Charalambous Street, 3117 Limassol, Cyprus
Email: [email protected]
Phone: 70009282, 99224822
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